Privacy Policy & Confidentiality
Welcome to BANKO. We are committed to protecting our customers' privacy and maintaining the confidentiality of their information. Personal data is collected, processed, and protected in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia.
1. Data Collection
BANKO collects the information necessary to create customer accounts, process orders, provide services, and improve the overall shopping experience.
2. Use of Data
Personal information is used to process orders, deliver services, communicate with customers, enhance website performance, comply with applicable laws, and prevent fraud or misuse.
3. Data Sharing
Customer information may be shared, only to the extent necessary, with service providers such as shipping companies, payment service providers, operational partners, or competent authorities, in accordance with applicable laws and regulations.
4. Data Protection
BANKO implements appropriate technical and organizational security measures to protect personal information against unauthorized access, disclosure, alteration, or misuse. However, absolute security over the Internet cannot be guaranteed.
5. Cookies
The website may use cookies and similar technologies to improve website functionality, analyze user behavior, and enhance customer experience.
6. Customer Communications
BANKO may contact customers using the contact information they provide regarding orders, services, operational notifications, or customer support. Marketing communications may also be sent in accordance with applicable laws.
7. Data Retention
Customer information and records may be retained for the period necessary to fulfill operational, contractual, or legal obligations in accordance with applicable regulations.
8. Customer Rights
Customers have the right to request access to, review, update, or correct their personal information and to exercise any applicable legal rights regarding their data, subject to the relevant laws and procedures.
9. Third-Party Services
The website may contain links to or services provided by third parties. BANKO is not responsible for the privacy policies or practices of such third-party providers.
10. Changes to the Privacy Policy
BANKO reserves the right to modify or update this Privacy Policy at any time. Any changes shall become effective immediately upon publication on the website.
11. Governing Law
This Privacy Policy and Information Confidentiality Policy shall be governed by the laws and regulations of the Kingdom of Saudi Arabia.
Electronic Consent
The customer expressly, irrevocably, and legally acknowledges and agrees that, before completing any order, they have electronically accepted the Terms & Conditions and the Gift Policy by selecting the designated consent checkbox prior to proceeding with payment.
Such electronic acceptance constitutes a legally binding acknowledgment that the customer has read, understood, and fully agreed to all policies, terms, and conditions, including but not limited to the Gift Policy, Shopping Voucher Policy, operational fees, bank payment processing fees, order cancellation terms, refund procedures, and all provisions contained herein.
Accordingly, the customer shall have no right thereafter to object or claim that they were unaware of or did not review any of these policies or conditions.
12. Complete Privacy & Information Confidentiality Policy
This page provides a summary of the key provisions governing the Privacy & Information Confidentiality Policy applicable to the use of the BANKO website and purchases made through it.
To review the complete Privacy & Information Confidentiality Policy, please visit:
By continuing to use the website, creating an account, placing an order, or using any BANKO services, the customer acknowledges and agrees to the complete Privacy & Information Confidentiality Policy, whether in its current version or as amended from time to time.